{"id":1723,"date":"2021-05-06T11:28:27","date_gmt":"2021-05-06T10:28:27","guid":{"rendered":"https:\/\/cottagehandcrafts.ie\/siopa\/?page_id=1723"},"modified":"2021-05-06T11:30:25","modified_gmt":"2021-05-06T10:30:25","slug":"our-refunds-returns-policy","status":"publish","type":"page","link":"https:\/\/cottagehandcrafts.ie\/siopa\/our-refunds-returns-policy\/","title":{"rendered":"Our Refunds & Returns Policy"},"content":{"rendered":"\n

We hope that you will be very happy with your purchase from our online shop. Just take note that handmade items, such as pottery, can have variations as they are hand crafted, and no two are identical. We would be happy to send on pictures of our in \u2018stock items\u2019 if required. Contact us at irishmade@cottagehandcrafts.ie<\/a> and let us know which product you wish to see.<\/p>\n\n\n\n

If you are not fully satisfied with your purchase please notify us by email irishmade@cottagehandcrafts.ie<\/a>, with your intention to return the goods. This must be done within seven days after receiving them. Items can then be returned within 28 days from the date of purchase, and will be eligible for a full refund or exchange, minus the shipping costs. The refund will be made through the original method of online payment, Stripe. All items must be in the same condition they arrived in. With tags attached, unworn and in any original packaging. If items are not in the original condition, we have the right to deny any refund. Any return postage or shipping costs must be borne by you, the customer. Cottage Handcrafts does not accept any responsibility for lost or damaged return packages or parcels. We would suggest using a tracked\/insured method of return.<\/p>\n\n\n\n

If your purchase has been damaged or broken <\/em>wh<\/em>i<\/em>le en route, <\/em>please notify us within 7 days of delivery. We <\/em>will <\/em>require a picture of the damaged go<\/em>ods<\/em>. After that, we can offer a replacement or <\/em>a<\/em> full refund <\/em>which will<\/em> includ<\/em>e<\/em> shipping costs.<\/em><\/p>\n\n\n\n

If you have any queries or questions about our refund or returns policy, don\u2019t hesitate <\/em>a<\/em>bout contacting us at <\/em>irishmade@cottagehandcrafts.ie<\/a><\/em>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

We hope that you will be very happy with your purchase from our online shop. Just take note that handmade items, such as pottery, can have variations as they are hand crafted, and no two are identical. We would be happy to send on pictures of our in \u2018stock items\u2019 if required. Contact us at…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1723","page","type-page","status-publish","hentry"],"yoast_head":"\nOur Refunds & Returns Policy - Cottage Handcrafts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cottagehandcrafts.ie\/our-refunds-returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our Refunds & Returns Policy - Cottage Handcrafts\" \/>\n<meta property=\"og:description\" content=\"We hope that you will be very happy with your purchase from our online shop. Just take note that handmade items, such as pottery, can have variations as they are hand crafted, and no two are identical. 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